How to identify members of your in-house ERP implementation team
Building a dedicated in-house team to deliver your implementation is likely to require more time than hiring a group of contractors. You’re not just looking for people to perform a specific set of tasks; you’re looking for people who’ll add genuine value to your organisation. As such, you’ll still need them to possess most – if not all – of the traits described in the previous section, along with these additional characteristics:
- Shared cultural values: Presumably, if you’re hiring in-house, you want them to add value for the long term. New hires are much more likely to stick around if they buy into your cultural values.
- Desire to progress: Ambition is a good thing. It means they’re driven to keep improving – which is vital if you’re to enjoy the benefits of building an in-house team.
- Ability to provide product support: Your ERP team needs to keep adding value post-implementation. A natural next step is for them to provide ongoing product support and training to new users.
Given the benefits of retaining skill sets and knowledge post-implementation, hiring a permanent in-house team is the preferred route. If the project is planned well enough in advance, building an entire in-house team is certainly feasible.
Of course, in some instances – where speed-bumps and curveballs crop up during the planning phase – a quicker lead time will be required, which may necessitate hiring contractors. Even in this scenario, it’s still possible to retain some knowledge in-house by building a hybrid team of contractors and permanent staff.
Either way, with ERP implementations potentially running for two or more years and costing millions of pounds, the recruitment stage is vital. But assembling the perfect team from scratch is never easy.
So why leave your implementation to chance? By partnering with a specialist recruiter like Capax, you can be sure that you’ll find the best people for the job.
We have vast experience of working with end-users to build permanent, temporary and hybrid ERP teams from the ground up. We’ve done it for SGS (Southern Graphic Solutions), and we can do it for you, too.